faq

what is your authentication policy?

All of our items undergo a rigorous 2-step authentication process to ensure 100% authenticity:

1. When an item first arrives to our warehouse, our in-house experts conduct a thorough investigation based on decades of experience in the secondhand luxury industry.

2. Once an item passes our in-house check, we submit it to the Entrupy system. Entrupy is the world's leading luxury authenticator through data accuracy, human expertise and ai-powered authentication. An Entrupy certificate per item will be included with each order.* Read more about Entrupy's process here.

* Please note, Entrupy does not authenticate Miu Miu currently. These items will undergo authenticity through step 1.
what countries do you ship to?

We offer economy and expedited shipping within the US. We offer standard economy shipping to all other countries globally.

A $12 flat rate shipping fee will be applied to all US economy orders. Expedited shipping is available in the US at an additional cost.

Please note that orders shipped outside of the US may be subject to import duties, taxes, and customs fees upon entry into the destination country. These charges are determined by the local border services party and are the sole responsibility of the recipient. Selected Good has no control over these fees and cannot predict their amount. If you are unsure about potential charges, we recommend consulting with your local customs office prior to placing an order.

Please allow up to 3–5 business days for processing before your order ships. Once your package has been shipped, you will receive a confirmation email with tracking information.

All orders are packed by Selected Good under recorded, tamper-evident security procedures. Any individual or party found engaging in return or authentication fraud will be reported to the appropriate authorities and pursued to the fullest extent of the law.

We offer package shipment protection upon checkout that is calculated as a percentage of your purchase. By the customer completing checkout without selecting insurance, Selected Good is not responsible for any lost, stolen, or damaged packages once the order has been handed over to the shipping carrier. All orders over $750 will include signature requirement upon delivery.

In the event an unopened package is returned to us, the customer will be responsible for reshipment costs.

For any delivery issues, please contact the carrier directly using your tracking number.
are you associated with any of the brands you sell?

Selected Good is not affiliated or associated with any of the designer brands sold online or in person.
do you sell in person?

Our website will always house our latest online drops. That being said, we often sell IRL-exclusive inventory in person through vintage fairs and partnerships. Follow us on social media to be the first to hear about upcoming shopping opportunities.
how do i contact you?

please fill out our contact form here.